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Buy 3 digital backgrounds and get 25% off!

FAQ

TERMS OF USE

Summary of terms of use

The terms of use are different depending on the item purchased:

*DIGITAL BACKGROUNDS:
- personal use
- professional use, limited to create composite photography as part of a "face to face" photography session.  It is NOT allowed to offer online editing services with my products, this would be a conflict of interest as I also provide editing services.

*DIGITAL OVERLAYS: the same as for digital backgrounds, except in the cases which it is clearly and expressly indicated in the description that small commercial use (small scale) is allowed as long as it is incorporated into a creative work that requires effort and the files cannot be extracted.

 

By purchasing my items you are agreein to these terms of use. Thank you for respecting them.  

All uses that are not expressly permitted are prohibited.
If you need an image for uses other than those allowed, please visit the "Extended Licenses" page.

What uses are not allowed?

Anything from this store must not be directly or indirectly resold, shared, licensed, or distributed, directly or indirectly, in any way.

Using the work in any Facebook/private editing group is prohibited.

All uses which are not expressly granted are prohibited, this include any distance editing, for-profit, or for free.

If you have any questions regarding the use you can make, please contact me.

Do not claim my work as your own, the copyright is not transferable.

All the work is protected by Copyright laws, so failure to comply with any of the terms of use will result in appropriate legal action being taken. You can find at the bottom of the page all legal information.

Use on Social Media

You can upload your finished work to your website and any social media platfoms, but always showing your finished creation, after adding your subject or creating your artwork. 

Can I use your overlays to make backgrounds for sale?

This depends on the article.

When this is allowed, it is expressly stated in the description that can be used for small commercial use.

When this is not expressly stated in the description, this mean that you need one extended license to do that.

BEFORE PURCHASE

I need to have an account to be able to buy?

No, creating an account is totally optional, but consider doing it if you want to have acces to yout past purchases.

I like the item but I want a little modification. It is possible?

I am very sorry but due to a busy schedule I am not able to do changes in the items. To make that for many clients would be not possible. Thank you for understanding.

DURING PURCHASE AND DOWNLOAD

How will I receive my order?

When you complete your purchase for a digital item, you will be able to download the item at the end of the checkout process.

You will also receive an order confirmation email including the order receipt and the link to download the product.

 

Why my transaction could not be processed?

Maybe it is caused by incorrectly entered information. Please clear your cache, re-enter information and try again, possibly with another credit card if it fails again. 

I forgot to apply a coupon to my order, can you refund me the difference?

Unfortunately it is not possible, we do not allow a coupon to be reimbursed arter the sale has went throught. Please make sure you are using the code during checkout.

I am having trouble downloading my files

Since most of the files are very large, connections can time out and cause problems. Try re-downloading the files with one at time.

Sometimes using a different internet brownser can help when you are experiencing problems. If you use Internet Explorer, try using Firefox.

Unfortunately there is not much that can be done to guarantee the quality or a buyer's internet connection.

Did not receive the order

If you are waiting for an email and haven't received one, check your email spam or promotions folder. To prevent this, add us to your adress brook and/or whitelist.

If for any reason you can not find the email, contact support indicating the order number an we will provide you with a new temporary link to download the file. Please note that this will be not possible if you dont present a proof of the purchase.

AFTER PURCHASE

I lost my files

It is expected that the purchaser without account will back up the files on an external storage device. We are not reponsible for lost files, but may be willing to re-issue them once a valid purchase receip has been provided. Consider having an account if you want to have acces to your past purchases, however, note that we reserve the right to modify and / or delete the articles without prior notice at any time.

PRINTING IMAGES

Can I print the digital backdrops as an actual large scale?

Please note that, since it is not the main purpose of those digital items to obtain prints on a large scale, we do not provide other file sizes, only those indicated in the descriptions. However, being high resolution files, you can print the digital backdrops as an actualle large scale, but only in two cases:

- for your personal use (birthday part, banner, etc)

- for your professional use in your photography studio.

Please note that it is not allowed to print the designs for sales, you would need an extended license to do that.

What print size can I obtain from the digital download?

They are high resolution images at 300 dpi, so you can get easily many sizes. To know the exact size is better to ask to the professional of printing service, they are the professionals who will guarantee a certain quality og the print depending of the size of the file.

Also they are who must guarantee a good result, this is beyond my control so I am not responsible for errors or for the quality of the print.

SERVICES

Do you provide physical backdrops?

At this moment my digital backgrounds can be purchased as a tapestry, that in many cases give a good result for this purpose.

Note that if you found them available for sale as a digital backdrops in other place different to my sites, this is from a NO LEGAL provider.

 

Custom an personalized design and editing services

You can acces to photo editing service via menu.

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