Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@halothemes.com
Next questions and answers are refered to terms of use
When purchasing product you are granted a "limited usage license", you can use Angeles Ruiz products for:  
- personal use  
- professional use, limited to create composite photography as part of a "face to face" photography session. 
Exception: Unless expressly stated otherwise, the products included in the "overlays" collection may be used commercially as long as they are incorporated into your own work.
For remote editing and for streaming it is necessary an extended license. This license is available on the shop.

Please do not provide the psd to your client. You must incorporporate the subject and flatten the image before given the file to your client.  
It is not allowed to use my products as part of a commercial activity other than those that are expressly allowed.  
By purchasing my items you are agreein to these terms of use. Thank you for respecting them.  

To save your time and reach our support quickly, please follow below steps:

1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members

2/ Capture screenshot or video for the issue you get.

3/ Specify which template and version you are using.

4/ Describe clearly how to reproduce the issue.

5/ Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to support@halothemes.com

Yes, we will assist you to install the template if needed
Yes, we do. Please send your customisation requests to support@halothemes.com, we will give you our quote. Thank you.
Yes. You can turn on/off the animation in the Setting page.
Yes. You can turn on/off almost any blocks on the page (featured products, slideshow, banners, related products, recent products,...).
Yes, we have a setting for you to switch between these two options: Display on Hover and Display on Click.
The theme package includes Theme source, Photoshop design files and manual guide.
Yes. Normally, the theme will resize images to a default size (based on your width/height ratio setting). We also have Crop setting if you don’t want to scale the image.
Yes, you can. You can also set image border colours.
Yes, you can. Just simply follow the instructions in our Manual Guide, you will be able to easily create a multi-level menu.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.
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